Privacy Policy

Munomo ("we," "us," or "our") operates muno (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Your privacy is important to us, and we are committed to protecting your personal data.

We collect information in the following ways:

Information You Provide

• •Account information (name, email address, password)
• •Profile information you choose to add
• •Voice recordings when you participate in conversations
• •Text content you submit through the Service
• •Communications with our support team

Information Collected Automatically

• •Device information (browser type, operating system)
• •Usage data (features used, time spent, interactions)
• •Log data (IP address, access times, pages viewed)
• •Cookies and similar tracking technologies

We use the information we collect to:

• •Provide, maintain, and improve the Service
• •Process and transcribe voice conversations
• •Generate insights and summaries from conversations
• •Communicate with you about the Service
• •Send important updates and notifications
• •Ensure security and prevent fraud
• •Comply with legal obligations
• •Analyze usage patterns to improve user experience

Transcription: Voice recordings are processed to create text transcripts. This processing may involve third-party AI services that operate under strict data processing agreements.

Storage: Voice recordings are securely stored and associated with your account. You can request deletion of your voice data at any time.

AI Analysis: Conversations may be analyzed by AI to generate insights, summaries, and themes. This analysis is performed to provide you with actionable information from your team interactions.

We do not sell your personal information. We may share your information in the following circumstances:

• •With your team: Conversation data and insights are shared with authorized team members as part of the Service functionality
• •Service providers: We work with third-party providers who help us operate the Service (hosting, analytics, AI processing)
• •Legal requirements: We may disclose information when required by law or to protect our rights and safety
• •Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• •Encryption of data in transit and at rest
• •Regular security assessments and audits
• •Access controls and authentication requirements
• •Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as required by law or for legitimate business purposes.

Upon account deletion, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

Depending on your location, you may have the following rights:

• •Access: Request a copy of the personal information we hold about you
• •Correction: Request correction of inaccurate or incomplete information
• •Deletion: Request deletion of your personal information
• •Export: Request a copy of your data in a portable format
• •Objection: Object to certain types of processing
• •Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the information provided below.

We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can manage cookie preferences through your browser settings.

Essential cookies: Required for the Service to function properly.

Analytics cookies: Help us understand how users interact with the Service.

The Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@muno.work

For data protection inquiries in the European Union, you may also contact your local data protection authority.