Terms of Service

Last updated: January 27, 2026

1. Agreement to Terms

By accessing or using muno (the "Service"), provided by Munomo ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

muno is an AI-powered platform that enables teams to conduct asynchronous voice conversations. The Service allows users to create AI agents that facilitate conversations, gather feedback, and generate insights from team interactions.

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including privacy and intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to the Service or its related systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Engage in any form of automated data collection without our consent

5. Content and Data

Your Content: You retain ownership of any content you submit through the Service. By submitting content, you grant us a license to use, store, and process that content solely for the purpose of providing and improving the Service.

Voice Recordings: Voice conversations conducted through the Service are processed to generate transcripts and insights. We handle all voice data in accordance with our Privacy Policy.

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Munomo and is protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Service without explicit permission.

7. Third-Party Services

The Service may integrate with third-party applications and services. Your use of such integrations is subject to the terms and policies of those third parties. We are not responsible for the content or practices of any third-party services.

8. Service Availability

We strive to maintain reliable service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

9. Limitation of Liability

To the maximum extent permitted by law, Munomo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Munomo and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Service will immediately cease.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved through appropriate legal channels.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: legal@muno.work